ULTI-MED Portal
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Sales Admin

Good morning, Admin 👋

Here's your ULTI-MED sales & operations overview for today.

Total Leads
47
↑ 8 this month
Proposals Sent
18
↑ 3 this week
Active Clients
7
↑ 2 new onboarded
Open Tickets
5
↓ 2 resolved today
Pipeline Value
₦62M
↑ ₦8M this month
Conversion Rate
31%
↑ 4% vs last month

Pipeline by Stage

New Leads
12
Contacted
9
Demo Done
7
Proposal Sent
11
Negotiation
5
Closed Won
3

Recent Activity

Today, 09:14
New proposal sent to Reddington Hospital, Lagos
Today, 08:30
Support ticket #TK-0051 resolved — NHIS module issue
Yesterday, 16:45
Dr. Aisha Bello booked a demo — Tertiary Hospital, Kano
Yesterday, 14:00
Subscription renewed — St. Thomas Hospital, Port Harcourt
2 days ago
Audit report delivered to Hillcrest Clinic, Abuja
2 days ago
New lead added — Lagoon Hospital Group via website

Hot Proposals — Awaiting Response

HospitalValueModulesSentStatusAction
Reddington Hospital, Lagos₦8.5MFull SystemTodayPending Review
LASUTH Teaching Hospital₦22MFull System + HMO3 days agoIn Negotiation
Hillcrest Specialist Clinic₦3.2MNHIS + Billing1 week agoRevision Requested

CRM — Lead Pipeline

Track every prospect from first contact to signed contract.

Total Leads
47
This Month
12
Demo Booked
7
Pipeline Value
₦62M
Win Rate
31%
New Leads12

Lagoon Hospital Group

Lagos Island — 300 beds — via website form

New₦18M

FMC Lokoja

Federal Medical Centre — 450 beds

New₦25M

BestCare Clinic

Ibadan — 60 beds — WhatsApp inquiry

New₦2.8M
Demo Scheduled7

UNTH Enugu

Teaching Hospital — Demo: Mon 2PM

Demo₦30M

Reddington Hospital

Victoria Island Lagos — 180 beds

Demo₦8.5M

St. Nicholas Hospital

Lagos — 120 beds — CEO contacted

Demo₦6M
Proposal Sent11

LASUTH

Lagos State Teaching Hospital — Full system + HMO

Negotiating₦22M

Hillcrest Clinic

Abuja — NHIS + Billing module

Revision₦3.2M

Baptist Medical Ogbomoso

Faith-based — 200 beds

Awaiting₦9M
Closed Won3

St. Thomas Hospital PH

Port Harcourt — Fully onboarded

Active₦5.5M

Comprehensive Health Kano

Kano — Live since March 2025

Active₦7M

Memfys Hospital Enugu

Enugu — Pilot client, 6 months live

Active₦4.2M

All Leads — Detailed View

ContactHospitalLocationBedsStageValueSourceActions
Dr. E. Okafor
Medical Director		Lagoon Hospital GroupLagos300New Lead₦18MWebsite
Mrs. F. Adeyemi
Administrator		LASUTHLagos600Negotiation₦22MReferral
Dr. N. Kwame
Clinical Director		Memfys HospitalEnugu85Closed Won₦4.2MPilot
Dr. A. Bello
Medical Director		UNTH EnuguEnugu800Demo Scheduled₦30MLinkedIn
Mr. B. Eze
COO		Hillcrest Specialist ClinicAbuja45Proposal Sent₦3.2MWhatsApp

Proposal Tracking

Monitor all proposals — status, value, and next steps in one view.

Total Proposals
18
Pending Review
6
In Negotiation
5
Approved
4
Total Value
₦142M

All Proposals

Ref #HospitalModulesValueSentValid UntilStatusActions
PRO-2025-018Reddington Hospital, LagosFull System₦8.5MToday30 Jun 2025Pending Review
PRO-2025-015LASUTH Teaching HospitalFull System + HMO₦22M5 Jun 20255 Jul 2025In Negotiation
PRO-2025-014Hillcrest Specialist ClinicNHIS + Billing₦3.2M4 Jun 20254 Jul 2025Revision Requested
PRO-2025-011Baptist Medical Centre OgbomosoFull System₦9M28 May 202528 Jun 2025Awaiting Decision
PRO-2025-008St. Thomas Hospital PHFull System₦5.5M10 May 2025—Signed & Active
PRO-2025-005Comprehensive Health KanoNHIS + Billing + HMO₦7M2 Apr 2025—Signed & Active
PRO-2025-002Memfys Hospital EnuguPilot — Full System₦4.2MJan 2025—Signed & Active

Proposal Progress Tracker

Reddington Hospital25%
Proposal sent — awaiting review
LASUTH65%
In active negotiation — Legal reviewing SLA
Baptist Medical Ogbomoso50%
Awaiting board approval
UNTH Enugu15%
Demo completed — proposal being drafted

Win/Loss Summary — 2025

Jan
1 won
Feb
0
Mar
1 won
Apr
1 won
May
2 active
Jun
3 active

Video Library

Manage demo and training videos shown on the public website.

All Videos

TitleCategoryDurationViewsPublishedStatusActions
ULTI-MED Full System OverviewOverview12:342471 Jun 2025Published
The Service Gate ExplainedRevenue6:2218328 May 2025Published
Drug Interaction Alert SystemSafety4:1531220 May 2025Published
NHIS Claims — End to EndCompliance8:4742815 May 2025Published
HMO Policy Engine SetupCompliance7:3019610 May 2025Published
AI Speech Recognition in ClinicAI5:081445 May 2025Published
Implementation Walkthrough (Internal)Training18:22341 Apr 2025Draft

Add / Edit Video

Add a new video to the library or update an existing entry.

Download Centre

Manage all public-facing documents, brochures, and resources.

All Downloads

File NameTypeSizeDownloadsLast UpdatedVisibleActions
ULTI-MED Product BrochurePDF2.4 MB891 Jun 2025Public
Executive Presentation DeckPPT5.1 MB5428 May 2025Public
NHIS Compliance ChecklistPDF1.1 MB14720 May 2025Public
Revenue Leak CalculatorXLS890 KB7315 May 2025Public
Implementation RoadmapDOC1.3 MB3110 May 2025Public
Data Security & NDPR GuidePDF980 KB225 May 2025Public
Internal Pricing Sheet (Confidential)PDF450 KB—1 Apr 2025Private

Add / Replace File

Upload a new file or update an existing one in the Download Centre.

Customer Portal

All active clients, their modules, subscription status, and support history.

Active Clients
7
On Pilot
2
Up for Renewal
3
Avg. Satisfaction
4.6/5

Active Client Accounts

HospitalLocationPlanModulesGo-Live DateRenewalHealthActions
St. Thomas Hospital PHPort HarcourtPrime EditionFull SystemMay 2025May 2026Healthy
Comprehensive Health KanoKanoSpecialistNHIS + Billing + HMOMar 2025Mar 2026Healthy
Memfys Hospital EnuguEnuguPilotFull SystemJan 2025Jul 2025At Risk
Baptist Medical CentreOgbomosoSpecialistFull SystemApr 2025Apr 2026Healthy

Upcoming Renewals

Memfys Hospital
Pilot ends — renewal needed
25 days
Baptist Medical Centre
Annual renewal — April 2026
10 months

Module Adoption by Client

NHIS Module
4/4
Service Gate
4/4
HMO Engine
3/4
Speech Recog.
2/4
ICD-11 Engine
3/4

Subscription Management

Manage plans, billing cycles, and client subscription tiers.

Monthly Recurring
₦4.1M
Annual Recurring
₦49.2M
Active Plans
7
Expiring This Month
1

Available Plans

Starter
Core Edition
₦350K/month
  • Up to 50 beds
  • OPD & IPD Billing
  • Basic NHIS Module
  • Data Validation
  • Email Support
Most Popular
Professional
₦680K/month
  • Up to 200 beds
  • Full Billing Suite
  • Full NHIS + ICD-11
  • HMO Policy Engine
  • Service Gate
  • Drug Interaction Alerts
  • Priority Support
Full Platform
Enterprise
₦1.4M/month
  • Unlimited beds
  • All modules included
  • AI Speech Recognition
  • Multi-campus support
  • Custom HMO agreements
  • Dedicated account manager
  • 24/7 SLA support
Limited Time
Pilot Programme
₦150K/month
  • 3-month engagement
  • Full system access
  • Case study required
  • Dedicated onboarding
  • Reference hospital status

Active Subscriptions

ClientPlanStart DateNext BillingMonthly ValueStatusActions
St. Thomas Hospital PHPrime EditionMay 1, 2025Jul 1, 2025₦1.4MActive
Comprehensive Health KanoSpecialistMar 1, 2025Jul 1, 2025₦680KActive
Memfys Hospital EnuguPilotJan 1, 2025Jul 1, 2025₦150KExpiring Soon
Baptist Medical CentreSpecialistApr 1, 2025Jul 1, 2025₦680KActive

Support Ticket System

Track, manage, and resolve all client support requests.

Open Tickets
5
In Progress
3
Resolved Today
2
Avg. Resolution Time
4.2h
SLA Compliance
94%
TK-0051 High Priority In Progress

NHIS claims not submitting — St. Thomas Hospital PH

Opened: Jun 9, 2025 at 14:22 · Module: NHIS Module · Assigned to: Dev Team

When our NHIS billing team tries to submit claims for the month of May, the system shows an error: "ICD code not found — submission blocked". This affects approximately 47 patient claims totalling ₦840,000 in outstanding reimbursements. The module was working last week before the update.

Jun 10, 09:30
Dev team identified root cause — ICD-11 mapping table not refreshed after v2.4.1 update. Fix being deployed.
Jun 9, 16:00
Support team remotely accessed environment. Reproduced the error. Escalated to dev team.
Jun 9, 14:22
Ticket raised by Finance Manager, St. Thomas Hospital PH.

All Tickets

Ticket #IssueClientModulePriorityOpenedStatusActions
TK-0051NHIS claims not submittingSt. Thomas Hospital PHNHIS ModuleHighJun 9In Progress
TK-0050HMO tariff applying wrong rateComprehensive Health KanoHMO PolicyMedJun 8Open
TK-0049Speech recognition not saving notesMemfys Hospital EnuguAI / SpeechMedJun 7In Progress
TK-0048Service Gate blocking approved credit patientBaptist Medical CentreService GateHighJun 6In Progress
TK-0047ICD-11 search slow on FirefoxSt. Thomas Hospital PHICD-11 EngineLowJun 5Open
TK-0046Staff login error — password reset loopComprehensive Health KanoAccess ControlMedJun 4Resolved
TK-0045Drug alert not firing for paediatric dosesMemfys Hospital EnuguDrug InteractionHighJun 2Resolved
TK-0044HIPAA audit trail not logging all access eventsSt. Thomas Hospital PHHIPAA / NDPRMedMay 30Resolved